Ask the Shop+ Team

[roseychu]

are you allowed to get singles for custom items ? not really "albums" but like singles

Singles are ok!

 

[rektinq]

Singles are ok!

ok thank you

 

[boomimo]

can we request digital singles? like station songs?

 

[roseychu]

can we request digital singles? like station songs?

Yes you can!!

 

[yerm]

Can we request OST albums?

 

[roseychu]

Can we request OST albums?

Yes that's fine

Can we request OST albums?

Yes that's fine

 

[asdfg]

are there any plans to add different coloured Laburis? my pink one is lonely

 

[Frandae]

are there any plans to add different coloured Laburis? my pink one is lonely

Hey there! As for now we don't have any plans to add more Laburis but if you want an item to be added into the shop you can always buy the Custom Item Request Form and use it! After you bought it, just go to the Custom Item Request Thread, fill the form, post it and we'll add it into the Shop!

 

[asdfg]

Hey there! As for now we don't have any plans to add more Laburis but if you want an item to be added into the shop you can always buy the Custom Item Request Form and use it! After you bought it, just go to the Custom Item Request Thread, fill the form, post it and we'll add it into the Shop!

thankyou, i will work harder to earn plus won and buy all laburis

 

[tokki]

How do the purchasable badges work if we want to remove them later? The Throne Wars ones are limited time so we can only buy them during the Throne Wars event, but if we decide we don't want them anymore after the event and that we won't change our minds about them later, can they be turned back into items so they can be sold back to the shop? Or are they just regular badges once requested, and we can't sell them back at all, only have the AT remove them?

 

[roseychu]

How do the purchasable badges work if we want to remove them later? The Throne Wars ones are limited time so we can only buy them during the Throne Wars event, but if we decide we don't want them anymore after the event and that we won't change our minds about them later, can they be turned back into items so they can be sold back to the shop? Or are they just regular badges once requested, and we can't sell them back at all, only have the AT remove them?

If you want them removed, just ask the awards team. Unfortunately we will not give back any refunds.

 

[tokki]

If you want them removed, just ask the awards team. Unfortunately we will not give back any refunds.

Thanks!

 

[perspherspley]

Do we have Lotto or something?

 

[roseychu]

Do we have Lotto or something?

Right now no. Only physical giveaways. We will consider it though!

 

[perspherspley]

Right now no. Only physical giveaways. We will consider it though!

I see, thank you for the answer.

 

[roseychu]

Is there a way to arrange items in my inventory to display what I want?

So, I know I answered this before, but also, if you go into your inventory, press settings on your item, uncheck active, they will still appear in your inventory (but grayed out a little) but will not show up in your profile on the left side

 

[MzKittyKath]

i hope you will lower price the awards request form

 

[roseychu]

i hope you will lower price the awards request form

Hello! There is a reason for why it is the price it is, less overload of awards, more participation to get points, etc.

 

[ScarletRose]

So, I know I answered this before, but also, if you go into your inventory, press settings on your item, uncheck active, they will still appear in your inventory (but grayed out a little) but will not show up in your profile on the left side

Alright i'll try that. Thank you!

 

[MVSica]

Hi idk if you need WJSN light stick but I made this real quick idk if it will work but I will link original too

Spoiler: WJSN official light stick