Ask the Shop+ Team

[Beefy]

Hi, is it possible to donate/give someone else shop items? Sorry in advance if I've missed this information

 

[roseychu]

Hi, is it possible to donate/give someone else shop items? Sorry in advance if I've missed this information

Right now no, but this may change in the future!

 

[fromisSakura]

Sorry to sound like an idiot, but are these physical items or items to show on your side bar here? I thought they were literal albums and plush toys etc you can buy. Presuming not?! I’m an idiot!

Yeah sorry, they aren't real!

Hope not out of my place to answer, but there is raffle tickets you can buy using your Plus coins and it will grant you a ticket in a lottery to try to win either a snack pack or a fan-pack [kpop accessory, albums] depending on which raffle tickets you purchased

 

[unicorn]

is there a way to sort shop items?

 

[roseychu]

is there a way to sort shop items?

Right now, no. Only selling and buying again

 

[Lilac]

do you plan to add more food items in the future? Or is this something we have to custom request?

 

[roseychu]

do you plan to add more food items in the future? Or is this something we have to custom request?

If you want to add something immediately, it's best to custom request. Occasionally things are added but not so frequently

 

[perspherspley]

You can only used the Award Request Form once, right?

 

[roseychu]

You can only used the Award Request Form once, right?

you can buy another if you need it

 

[perspherspley]

you can buy another if you need it

I see, thanks for the answer.

 

[Bobo]

How do i give ratings to items?
I would like to give that pepe the frog plushie 5 stars ​

 

[roseychu]

How do i give ratings to items?
I would like to give that pepe the frog plushie 5 stars ​

Haha I haven't turned that on. We will consider turning it on

 

[Bobo]

Haha I haven't turned that on. We will consider turning it on

Thank you!
i love your set of badges ​

 

[roseychu]

Thank you!
i love your set of badges ​

Thank you!!!! Awards team worked hard for me

 

[boo]

Hi, if group light stick has new design, do you update it or do I need to buy a new request form for it?

 

[roseychu]

Hi, if group light stick has new design, do you update it or do I need to buy a new request form for it?

Usually we add in the new one but you'll have to buy the request form for it

 

[boo]

Usually we add in the new one but you'll have to buy the request form for it

What img size do you want it in?

 

[Frandae]

What img size do you want it in?

Hey there! We recommend that all the images are at least 200x200! As long as they are that size (or more) it should be fine!

 

[Echo]

Is it possible and/or ethical to sell items back and buy them again in the order we want instead of going to the item arrangement thread

 

[Frandae]

Is it possible and/or ethical to sell items back and buy them again in the order we want instead of going to the item arrangement thread

Yes of course you can! (And it's totally ethical don't worry )