Ask the Shop+ Team

[sm maid]

if I wanted a pansexual flag would I need to buy a custom item form thingy

 

[roseychu]

if I wanted a pansexual flag would I need to buy a custom item form thingy

Yes

 

[emma]

idk if it's just me but i can't view the messages people leave if they send you an item just by hovering over the item, like i could before?

nvm, just started working. must've been on my end

 

[roseychu]

idk if it's just me but i can't view the messages people leave if they send you an item just by hovering over the item, like i could before?

nvm, just started working. must've been on my end

sorry, yes I fixed it lol

 

[yooamygirls]

Hi! Is there a way we can change the image for The Fifth Season album by Oh My Girl? The one in the store is not the original album cover.

 

[roseychu]

Hi! Is there a way we can change the image for The Fifth Season album by Oh My Girl? The one in the store is not the original album cover.

Drop it here. Also we will get to your other album requests soon. We have been busy

 

[yooamygirls]

Drop it here. Also we will get to your other album requests soon. We have been busy

Oh yeah no problem! I can wait, take as much time as you need! X Here's the link to the actual album cover. Thank you!

 

[unicorn]

hello i wanna know if this is eligable as plushie on shop+ bcs they made them into actual plushies but there's no actual pictures of the individual plushies. the closest we have is the members holding the plushies here
so if its okay to use the drawing of the plushie?

 

[Frandae]

hello i wanna know if this is eligable as plushie on shop+ bcs they made them into actual plushies but there's no actual pictures of the individual plushies. the closest we have is the members holding the plushies here
so if its okay to use the drawing of the plushie?

Hey there! The plushies themselves are fine and could be added to the shop but those pictures are a no; the picture of the plushie should be only the plushie in a white background; meaning that the pictures of the members holding them are a no. Also since these are plushies, the drawings wouldnt pass at all; we can only add them in their plushie form.

 

[BlueNose]

hello, i won a unique item and i wanted to know if this image was ok to use? and what kind of editing it needs to the background or crop if it needs any?

Spoiler

 

[roseychu]

hello, i won a unique item and i wanted to know if this image was ok to use? and what kind of editing it needs to the background or crop if it needs any?

Spoiler

Maybe like this

 

[Sweetheart]

Is giving reviews still only available to Staff ?

 

[roseychu]

Is giving reviews still only available to Staff ?

Why, WHAT DO U WANT TO REVIEW

 

[Sweetheart]

Why, WHAT DO U WANT TO REVIEW

Eye-

well, the bobo plushie and my ring are the items i'm more interested in reviewing​

 

[roseychu]

Eye-

well, the bobo plushie and my ring are the items i'm more interested in reviewing​

all right, try now

 

[BlueNose]

View attachment 2002
Maybe like this

rosey thank you
u always come through for me

 

[Sweetheart]

all right, try now

Thank you, it worked

 

[bumbers]

Might it be possible to add a link to the cart under "Shop" on the left sidebar for mobiles? I had to use desktop mode in Chrome on my phone to view and use it which is fine but I figured a link might make it easier for those that are phone only like me. :hearteu:

 

[roseychu]

Might it be possible to add a link to the cart under "Shop" on the left sidebar for mobiles? I had to use desktop mode in Chrome on my phone to view and use it which is fine but I figured a link might make it easier for those that are phone only like me. :hearteu:

sure, we'll look into it

 

[Chiharu]

How do we request figure's to be added? There's no form for it in the custom item request thread