Ask the Shop+ Team

[Mina]

Hello!
I just wanted to ask: pins can't be bought as custom items, correct? Just wanted to make sure they can't count as figurines or anything

Hello, no they're special forum items so the ''circumstances'' around them are different

 

[Sweetheart]

hello, out of curiosity, does the bank's daily interest apply on a banned person's account?​

 

[tokki]

hello, out of curiosity, does the bank's daily interest apply on a banned person's account?​

Hi there - I believe that interest is only earned if the account has been logged into! So if the account is banned or otherwise inactive, they would not be earning any interest.

 

[Sweetheart]

Hi there - I believe that interest is only earned if the account has been logged into! So if the account is banned or otherwise inactive, they would not be earning any interest.

thank you miss jin

 

[BianTwo]

Hello

I bought some items and noticed the image for Hamtaro plush isn't working when I went on it's page.

 

[RussianRoulette]

I’m sorry if I sound stupid asking this, but how does one buy Shop+ items?
Are they very special items you can only buy during certain periods like cards?
Do we buy them with coins? And if we do then do I need to deposit coins into the bank before I buy something?

 

[Vampire]

I’m sorry if I sound stupid asking this, but how does one buy Shop+ items?
Are they very special items you can only buy during certain periods like cards?
Do we buy them with coins? And if we do then do I need to deposit coins into the bank before I buy something?

Don't worry about it!

Most items are available for purchase at any time with your Plus Coins, but a few of them would require Ørbs instead. Some event-related items may not be available outside of their respective events. You do not have to move any of your currency into the bank before you buy something.

Cards are not purchased through the shop. Cards are bought when sales are open in this thread, or by participating in events like our current The Winter Adventure 2023, or even smaller scale activities such as our weekly H+ Station.

Edit: I forgot to mention you can also get cards by simply buying them from other users who have them, or by trading one of your own for theirs.

 

[RussianRoulette]

Don't worry about it!

Most items are available for purchase at any time with your Plus Coins, but a few of them would require Ørbs instead. Some event-related items may not be available outside of their respective events. You do not have to move any of your currency into the bank before you buy something.

Cards are not purchased through the shop. Cards are bought when sales are open in this thread, or by participating in events like our current The Winter Adventure 2023, or even smaller scale activities such as our weekly H+ Station.

Edit: I forgot to mention you can also get cards by simply buying them from other users who have them, or by trading one of your own for theirs.

Thank you for the response!

To purchase an item from Shop+ is there a form we need to fill out? Unless my browser is glitching none of the items in the Shop+ have prices or purchase buttons for me so I’m kinda confused

*edit*: I figured it out. Since the button color and text color for the prices are so close together I couldn’t see the words in it and this whole time thought it was just a random box

 

[Vampire]

Thank you for the response!

To purchase an item from Shop+ is there a form we need to fill out? Unless my browser is glitching none of the items in the Shop+ have prices or purchase buttons for me so I’m kinda confused

*edit*: I figured it out. Since the button color and text color for the prices are so close together I couldn’t see the words in it and this whole time thought it was just a random box

You're welcome!

I'm sorry that happened. Are you using the Winter 2023 theme? Sometimes when we change themes for a limited time for an event, the color choices are not always optimized across the board.

 

[RussianRoulette]

You're welcome!

I'm sorry that happened. Are you using the Winter 2023 theme? Sometimes when we change themes for a limited time for an event, the color choices are not always optimized across the board.

I am using the winter theme! I guess that’s why

 

[inari]

Hi, are unique badge forms giftable?

 

[Mina]

Hi, are unique badge forms giftable?

Just to make sure, you mean the ones that can be bought with orbs? I can make them giftable, but the person that receives the item must be the one who fills out the form and asks for the award to be added since the item will appear in their inventory and not yours even if you technically bought it.

 

[inari]

Just to make sure, you mean the ones that can be bought with orbs? I can make them giftable, but the person that receives the item must be the one who fills out the form and asks for the award to be added since the item will appear in their inventory and not yours even if you technically bought it.

Ooo I don't want to mess with the system so much. Thank you so much, Mina! I'll just gift the orbs. You're the best

 

[Chomiczewska]

Just letting you know, that baby Magi is labeled as Minus

https://hallyuplus.net/dbtech-shop/soft-minus-pink.1774/

 

[Mina]

Just letting you know, that baby Magi is labeled as Minus

https://hallyuplus.net/dbtech-shop/soft-minus-pink.1774/

Omg, fixing this right now thanks for letting me know

 

[choively]

@Mina does Magazine's photocovers also counts as a photobook?

 

[Mina]

@Mina does Magazine's photocovers also counts as a photobook?

Not really but if you want a magazine uploaded I can upload it anyway for you

 

[soozie]

hi hi! im seeing this item in "My Orb Item" but i can't see any image but the gear would you know what happen?
here's the link to the item: https://hallyuplus.net/dbtech-shop/minus-devotee.1733/

 

[Mina]

hi hi! im seeing this item in "My Orb Item" but i can't see any image but the gear would you know what happen?
here's the link to the item: https://hallyuplus.net/dbtech-shop/minus-devotee.1733/

Hello, it doesn't seem like a typical orb item but rather a usergroup item (like tag where you can @ a specific name and multiple members are notified). It seems to be from this specific event where iirc people got banners for being team Minus, Par, Magis etc You can probably delete it if you don't want it in your inventory!

 

[soozie]

Hello, it doesn't seem like a typical orb item but rather a usergroup item (like tag where you can @ a specific name and multiple members are notified). It seems to be from this specific event where iirc people got banners for being team Minus, Par, Magis etc You can probably delete it if you don't want it in your inventory!

oooh i see, thank you!!
can you help me delete it? it’s not showing up in my inventory